• Project Manager I

    Job Locations US-CO-Denver
    Req No.
    2018-1615
    Type
    Regular Full-Time
    Travel
    Up to 25%
  • Overview

    We’re proud to be one of Built In Colorado’s top digital tech companies. At FWI, our culture is important to us. We are a diverse team of talented, passionate people who want to make a difference, but don’t take ourselves too seriously. If our core values speak to you, we want to meet you:



    • Bring your best self

    • See it

    • Own it

    • Crush it

    • Be Gracious 


    Four Winds Interactive seeks a Project Manager I to work with the Professional Services Team. This position will oversee all aspects of multiple implementation projects. This role will be interacting directly with customers, FWI executives and leaders of other departments.  This role has significant impact on the customer experience with FWI and can affect retention.  This role requires project management expertise, time management skills, attention to detail, teamwork and desire to deliver excellent customer service. It is not a management position.


     


    This position will be assigned to multiple customer accounts. As such, this position will work closely with a small team and will need to occasionally step into other team roles, which may include tasks related to the functionality and appearance of visual communication solutions, delivering customer training and implementing visual communication networks.


    The compensation package will be aligned to each candidate’s experience and qualifications. All applicants must be authorized to work in the United States.

    Responsibilities


    • Project Managers are responsible for managing and conducting activities that support the project management process

    • Ensures that schedules and budgets are met according to contractual agreements

    • Works with customers to successfully deliver entire scope of services agreed to between FWI and customer

    • Consults with other team members (accounting/services/hardware/sales/support/customer care) to be sure mutual objectives are met

    • Address majority of project issues and resolve problems to client’s satisfaction

    • Rapid issue resolution

    • Contribute to team building and knowledge sharing opportunities

    • Ensure timely hour tracking/reporting and expense report generation

    • Other duties as assigned

    • Travel up to 25%

    Qualifications

    Requirements for Success:



    • Proficient with SFDC and Office365

    • Proficient written & verbal communications skills

    • Proficient in basic professional project management tools and techniques (scope management, budget tracking and analysis, risk analysis and management as well as change order processes)

    • Works on multiple projects of limited scope, follows standard practices and procedures

    • Experience with hardware and Software Troubleshooting

    • Ability to learn custom software packages quickly

    • Experience analyzing documentation for customized or pre-packaged software

    • Experience working with array of external client resources from Project Managers, IT resources, and other departments including customers’ senior management teams 


    Helpful for Success:



    • Bachelor’s degree in related field or equivalent experience

    • 5+ years of successful software implementation, project management and configuration delivery experience

    • PMP Certification

    • SalesForce.com experience


    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status


     

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