• Technical Writer I

    Job Locations US-CO-Denver
    Req No.
    2018-1571
    Type
    Regular Full-Time
  • Overview

    We’re proud to be one of Built In Colorado’s top digital tech companies. At FWI, our culture is important to us. We are a diverse team of talented, passionate people who want to make a difference, but don’t take ourselves too seriously. If our core values speak to you, we want to meet you:

     

    • Bring your best self
    • See it
    • Own it
    • Crush it
    • Be Gracious

     

    We are looking for a Technical Writer to work with the Product team. This position will be responsible for providing end-user-facing product documentation, including online help, and to a lesser extent engineering software developer-facing documentation.

     

     

    The compensation package will be aligned to each candidate’s experience and qualifications. All applicants must be authorized to work in the United States.

    Responsibilities

    • Write online technical documentation for entire suite of FWI product offerings
    • Write accurate, succinct and helpful detailed information and instructions for both internal and external FWI audiences.
    • Augment written descriptions with supporting graphics, tables and network diagrams.
    • Work directly with Product Management, IT/DevOps, Security and Technical Development resources to gather information to be captured.
    • Build Technical Specification documents, White Papers, User Guides, Training Documents
    • Clean up existing documents

    Qualifications

    Requirements for Success:

     

    • Excellent technical writing skills, ability to translate complex topics into language understood by a broad audience with a wide range of technical understanding
    • Experience learning and documenting software features.
    • Mid-level understanding of software fundamentals and tools, including SQL and Relational Database Management Systems, Web Services, XML, Operating Systems, Network security and Video encoding
    • Ability to present technical information to a non-technical audience
    • Must be able to communicate effectively with internal technical organizations.

    Helpful for Success:

    • Bachelor's degree in Technical Communications, Technical Writing, Journalism, Information Technology or related field
    • 2-4 years’ experience in similar field

     

     

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status

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