Four Winds Interactive (FWI) seeks a Program Manager to work with the enterprise programs and professional services teams. The role of the FWI Program Manager is to oversee large strategic client engagements – working with both client and internal stakeholders to strategize, develop, and manage specific client programs that align with the client’s vision for visual communications. This key role, collaborating with all levels (executives to managers) of internal and external business partners, leads and runs multiple client programs at any given time.
The program manager, in tandem with finance & accounting partners, oversees the financial management, forecasting and budgeting for programs under their control.
The program manager is responsible for defining and managing the program roadmap and will direct a matrix team of delivery professionals for project delivery. The program manager identifies and articulates risks to progress - from a financial, resource or people perspective - and establishes plans to rapidly mitigate those risks. A key sounding board for internal constituents, the program manager also acts as an internal consultant to sales, operations, and IT groups, advising on scope and mechanisms for project feasibility and execution.
This role reports to the Director of Program Management and will be interacting directly with customers, FWI executives, and leaders of other departments. This role has significant impact on the client’s revenue generation and the customer experience with FWI and directly affects client retention. This role requires program management expertise, business consulting experience, technology savvy, time management skills, exceptional attention to detail, teamwork, and excellent customer service and relationship management.
All applicants must be authorized to work in the United States.
Experience & Education: