Enterprise Solutions Engineer

US-CO-Denver
Req No.
2017-1405
Type
Regular Full-Time
Travel
Up to 25%

Overview

Four Winds Interactive seeks an Enterprise Solutions Engineer to liaise with cross-functional teams Product & Sales. This position will support both product and sales roles to help deliver Enterprise level hardware and software solutions.  The Enterprise Solutions Engineer will report to the Director of Product Management, and is not a management position.

 

All applicants must be authorized to work in the United States.

Responsibilities

  • Demonstrating software solution by providing examples of its use and through client/prospect facing solution walkthroughs
  • Provide consulting and best practices to customers for implementing the Four Winds Interactive solution
  • Liaison between FWI Sales Engineering, Development, Product, Field Services, and Supply Chain Management Departments
  • Provide consulting support in fast-paced environment, validating and testing advanced hardware solutions to provide effective visual communication systems.
  • Provide consulting support in, validating various software integrations.
  • Provide support in Sales Engineering hosted demo environment.
  • Provide support in troubleshooting complex software issues, validating, and testing advanced software solutions to provide effective visual communication systems.
  • Connecting the breadth of our solution to the business objectives of our customers
  • Traveling to meet with customers, to present at tradeshows, etc.
  • Scoping and collaborating with sales team members to quote the software, services and hardware needed to implement our solution
  • For more complex sales, working across the company to ensure a well-rounded and viable solution is proposed, scoped, and quoted for the customer    
  • Provide subject matter expertise and training to various technical departments
  • Collaborating with sales department across industry verticals to understand business needs and incorporate those needs into our hardware identification and training programs
  • Responsible for creating reference architectures based on unique and complex solutions and implementations
  • Review hardware designs for changes to existing systems to improve reliability, maintainability and/or performance
  • Producing training materials and delivering training initiatives across a wide range of hardware solutions
  • Develop and maintain technical diagrams, documentation, and certification material
  • Provide assistance with enterprise level RFP, RFI, and Security Documents

Qualifications

Required Skills:

  • Experience with hardware qualification process to ensure hardware compatibility with the Four Winds software solution.
  • Technical expertise in solving complex hardware/software engineering problems
  • Work history involving hardware vendors and suppliers, identifying optimal solutions and configurations
  • Working knowledge of hardware platform requirements for on premise and cloud deployment software options
  • Previous experience as a systems engineer on large enterprise-level sales
  • Demonstrable technical acumen, including technical writing skills
  • Excellent communication skills, both written and oral
  • Deep understanding of multiple industry verticals (hospitality, healthcare, higher education, government, corporate, etc.)
  • Working knowledge with installing and troubleshooting software on Windows Operating Systems
  • Working knowledge of TCP/IP Networking
  • Working knowledge of Operating Systems (Windows OS, Linux OS)
  • Familiarity of video encoding and streaming video
  • Expert in translating customer business problems, objectives and challenges into value added solutions and services sales

Desired Skills:

  • Previous experience as a sales engineer or systems engineer on large enterprise-level sales
  • Understanding of the Digital Signage Industry/Market
  • Experience using Four Winds software and/or Experience with Digital Signage implementations
  • Previous experience with engineering and architecture solutions in large enterprise, global networks
  • Experience with SQL and Relational Database Management Systems (RDBMS)
  • Experience with Web Servers (ASP.NET, .NET, IIS)
  • Experience with Web Services (REST, SOAP)
  • Experience and understanding of XML
  • Working knowledge of Network Security
  • Working knowledge of Application Security
  • Expert level understanding of Four Winds solution components
  • Expert in solution engineering and architecture
  • Experience developing training materials and delivering training initiatives across a wide range of hardware solutions

Experience & Education:

  • Bachelor's degree or equivalent military service
  • 5 years' experience in software sales, sales engineering and/or systems engineering

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